FAQs

What are included in a no credit mobile phone deal?

When applying for a no credit check mobile phone deal, you can choose a handset in addition to a bundle plan inclusive of calls, texts and data allowances just like what you will get with a traditional contract phone.

Who can apply for a no credit check mobile phones?

Anyone who is of legal age and who resides in the UK can apply for a no credit check phone. If you have a bad credit score, these phone deals are especially offered to cater to your financial circumstance.

What are the requirements for a no credit check phone application?

If deemed eligible for a no credit check phone, you’ll be required to provided the following documents:

  • Proof of identification (ID with photo)
  • Billing address
  • Proof of income (recent pay slips)
  • Bank details for automatic payment arrangement

What are the mobile phones available for the deals?

We offer a wide selection of mobile phones you can choose from including the latest, affordable and high-end models from big brands such as Apple, Samsung, Nokia and more.

How long is the contract term?

The contract term for our no credit check phone deals typically last for 24 months. But we also have deals at 12 months or 36 months if preferred. Whichever plan you opt for, you’ll be paying a fixed monthly fee per month. The fee covers both the cost of the handset and your bundle plan.

How do I pay for my monthly fee?

For convenience, we recommend customers to set-up an automatic payment arrangement with your bank. This way, you don’t have to worry about missing details or delaying payments anymore. But you can also always opt for over-the-counter payments if preferred.

Can I apply even with CCJ or default?

Even if you have a history of default or CCJ, you are still welcome to apply for a no credit check phone. Since there is no credit check involved, your credit score does not factor in when it comes to your application’s approval.

When will I receive my handset?

Once approved for a no credit check deal, you can expect to receive your handset within 24 to 48 hours. We will have your new handset delivered to your billing address as soon as your phone application is approved.

Can I upgrade to a better package?

As a contract phone subscriber, you are eligible to avail exclusive incentives such as upgrading to a better package in the future. This option is often available once you’re halfway through your contract. For more details about this option and other incentives, please call customer service.